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Programs Director - HQ

--MedGlobal HQ--

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Job Title: PROGRAMS DIRECTOR 

Job location: Remote - HQ 

Reports to: Executive Director 


ABOUT MEDGLOBAL 

MedGlobal is a global humanitarian non-profit organization providing medical and health education services to people in need, including refugees and displaced persons, in disaster and underserved regions. The organization is composed of medical and public health professionals of diverse backgrounds.   

JOB SUMMARY 

The Programs Director (PD) is responsible for overseeing all MedGlobal programs. Reporting to the Executive Director, the PD works closely with the Medical Director, other senior leaders and Country Directors in developing and executing medical humanitarian programs globally. The PD ensures effective, efficient, high-quality programming in line with MedGlobal’s values, policies and strategic vision. The PD is also a member of the Senior Leadership Team and helps to guide and achieve the organization’s goals as a whole.  

MAIN DUTIES AND RESPONSIBILITIES 

Context Analysis & Strategy 

  • Shape programmatic strategy based on the context and needs as identified by MedGlobal’s Field Offices (FOs), and in close coordination with the Medical Director and in support of the Medical Strategy  

  • Link strategy to Humanitarian Response Plans, cluster priorities, and current budget and financial projections  

  • Ensure that FOs routinely analyze the context, collect data, conduct rapid needs assessments and prioritize programs based on needs  

  • Ensure that FO’s are prepared to respond to new emergencies within their countries of operation  

  • Contribute to Senior Management Team meetings and decision making, including strategic planning 

  • Identify additional opportunities for partnership with donors, INGOs, local organizations, government agencies, and communities 

  • Ensure high-impact results of all country programs as measured by Key Performance Indicators and, where appropriate, program evaluations  

Security Management  

  • Work closely with the Security Manager and all Country Directors to ensure a robust and proactive security management and Duty-of-Care culture  

  • Ensure all Field Offices have up to date Country Security Plans (including critical incident response preparedness), Security Risk Assessments and Standard Operating Procedures  

  • Together with the Security Manager, coach and work closely with Country Directors and security focal points to actively identify and mitigate security and safety risks and, where necessary, respond to incidents   

Fundraising  

  • Working closely with the Fundraising Director and Grants Managers, ensure that all Field Offices take a highly proactive approach to seeking grants and ensuring the financial viability of present and future programs  

  • Cultivate donor relations in concert with the Executive Director and other Senior Management Team members 

Representation, Advocacy and Communications  

  • Working closely with the Executive Director, Advocacy Director and Communications lead, ensure that all Country Directors and Field Offices develop and execute advocacy and communications strategies  

  • Ensure the active collection of (medical) data, information and research results to feed representation, advocacy and public communications  

  • Ensure high-quality and regular production of audio-visual material and human-centered stories to support representation, advocacy and communications activities  

  • Participate in representation, advocacy and public communications efforts at country and global levels  

Project Implementation Follow-Up 

  • Ensure effective use, updating, and analysis of key program management tools 

  • Ensure that technical requirements and quality standards are met – both set by the donor and by MedGlobal 

  • Ensure output achievement and contractual obligations are met with high quality results and on time, and project related documents are prepared and filed 

  • Support in trouble shooting and anticipating project risks (operational, financial, reputational, security...)  

  • Ensure effective monitoring and evaluation systems are implemented as dictated by the Monitoring, Evaluation, Accountability and Learning (MEAL) unit 

  • Ensure lessons learned are integrated into decision-making and strategic direction 

Compliance, Finances and HR 

  • Ensure sound budget management and financial compliance for all FOs   

  • Review program implementation against expenditure, finding solutions to under / overspending 

  • Ensure the completion of procurement processes thoroughly and according to policy, related to program implementation, office needs, and field logistics (including transportation, warehousing, asset management) 

  • Contribute to the development of procurement planning and ensure adherence of procurement policies 

  • Ensure and/or participate in the recruitment of personnel and HR planning for each FO 

  • Ensure compliance with all host government requirements 

  • Ensure accountability to affected populations through the inclusion of local community members and representatives at all stages of the project cycle 

Volunteer & Missions Coordination 

  • Through the Volunteer Coordinator, and in collaboration with the Medical Director, ensure proper preparation, security arrangements, support, management and (de)briefing processes are in place and carried out for deployments of international volunteers  

  • Through the Volunteer Coordinator, contribute to strategy around volunteer engagement and mission coordination 

Management and Internal Coordination 

  • Lead by example and ensure a high level of accountability for performance and results  

  • Consistently and proactively manage the performance all Country Directors and other staff reporting to the Programs Director, ensuring accountability for set work plans, priorities and deliverables   

  • Ensure a high level of coordination and alignment on all programmatic issues with the Medical Director  

  • Play a key role in ensuring consistency, alignment and coordination between all HQ departments and units -medical, fundraising and grants, advocacy, communications, finance, HR, procurement, security...- and Field Offices on all matters pertaining to those functions 

  • Participate in organizational policy development, role-out and adherence across all Field Offices  

  • Identify gaps in Programs department procedures. Create and disseminate appropriate tools and processes.  

  • Organize regular country team meetings with all relevant Field Office and HQ staff 

  • Create a cohesive and respectful working environment 

QUALIFICATIONS & SKILLS  

  • Bachelor’s degree or higher in a related field.  

  • Minimum 5 years’ experience managing humanitarian programs, working in complex environments with minimum 2 years’ experience in a senior management position 

  • Demonstrated knowledge of humanitarian principles and best practices 

  • Experience networking and building partnerships with key donors and stakeholders 

  • Ability to lead and motivate others  

  • Ability to analyze budgets and financial reports 

  • Flexibility to take on additional responsibilities as part of a lean team in a relatively new organization  

  • Remains calm under pressure including tight deadlines  

  • Extremely organized and able to manage competing priorities 

  • Fluency in English (written and verbal), proficiency in Arabic and/or Spanish and/or French is beneficial 

  • Excellent communication skills, especially written 

  • Experience managing and developing health or health-related programs 

  • Medical/Clinical skills and experience, including familiarity and comfort with healthcare publications and statistics, is beneficial 

  • Skills and knowledge in program sustainability & capacity building, public-private sector partnerships, and MEAL 

  • Unwavering moral compass aligned with humanitarian principles. Upholds the highest standards of workplace conduct for self and others. Develops trust through credible, reliable, and consistent behavior 

Job Type: Full-time

Pay: $7,500 - $8,000 monthly

Work Location: Remote

Benefits:

  • Flexible schedule
  • Health insurance allowance
  • Paid time off

Schedule:

  • 8 hour shift

Willingness to travel:

  • 25% (Preferred)

CODE OF CONDUCT 

MedGlobal Code of Conduct reflects the profession’s core set of beliefs and values of care, respect, trust, and integrity. These beliefs and values are fundamental to MedGlobal employees, volunteers, interns, consultants, and contractors to guide their practice and conduct. The Code is organized into categories, as follows: 

  1. Always act with fairness, honesty, integrity, and openness; respect the opinions of others and treat all with equality and dignity without regard to gender, race, color, creed, ancestry, place of origin, political beliefs, religion, marital status, disability, age, or sexual orientation. 

  2. Provide a positive and valued experience for those receiving service within and outside MedGlobal. 

CHILD PROTECTION POLICY 

Child abuse in all forms is unacceptable to MedGlobal, which recognizes its responsibility to protect children from harm in all areas of its work. MedGlobal is committed to ensuring a child-safe environment and is applying a zero-tolerance approach towards any kind of child abuse and exploitation. 

DISCRIMINATION, ABUSE AND HARASSMENT POLICY 

MedGlobal provides equal employment opportunities to all employees and applicants for employment and expressly prohibits and will not tolerate any form of discrimination, abuse, harassment (sexual or otherwise), based upon race, ethnicity, religion, national origin, gender, age, marital status, citizenship status, disability, or military status. MedGlobal employees and related personnel must under no circumstances take part in any form of discrimination, harassment, or abuse (physical, sexual or verbal), intimidation or exploitation, or in any other way infringe the rights of others inside or outside the organization. 


We encourage you to apply and be part of this impactful opportunity!

Applications will be reviewed on a rolling basis and applicants are encouraged to apply early for greater chance to be considered. The advertisement will be closed once a suitable candidate is selected.